1. Do you ship internationally?

Currently, we offer free shipping across the United Kingdom and the European Union. For other regions, please contact us directly at info@noorechocolate.com

2. How long does delivery take?

• UK: 0–7 business days

• EU: 0–10 business days
  Orders are processed within 1–3 business days before dispatch.

3. Do you produce your own chocolates?

No, Nooré Chocolate is a premium reseller store. We carefully curate and source chocolates from trusted brands and artisans to bring you a diverse selection of the finest products.

4. How can I track my order?

Once your order has been dispatched, you will receive a confirmation email. If a tracking number is available, it will be included in that email.

5. What is your return policy?

We accept returns in line with our Refund & Returns Policy. Please ensure the product is unopened and in its original packaging. To initiate a return, contact us at info@noorechocolate.com

6. Are your products suitable for people with allergies?

Each product includes allergen information provided by the manufacturer. Please review product descriptions carefully or contact us if you need assistance before purchasing.

7. Can I order Nooré Chocolate products as a gift?

Yes! Many of our products are perfect for gifting. You can ship directly to a recipient’s address, and gift packaging options may be available for selected items.

8. How can I contact customer service?

You can reach our support team at:
📧 info@noorechocolate.com
🏢 Nooré Chocolate, 117 Dovehouse St, London SW3 6JZ, UK